SHIPPING
All prices on our site where FREE SHIPPING is indicated, include free shipping to a standard commercial address in certain countries or regions. For custom cases that exceed standard shipping dimensions, there may be additional charges; however, we will notify you of those charges before processing your order.
If you are located outside of our free shipping zone and would like to place an order, please contact us at (+63) 9672678715 to place your order and discuss shipping requirements.
Shipping Exclusions
Please note: We do not ship to PO boxes, APO addresses, trade shows, venues, hotel guests, or storage facilities.
Additional Shipping Charges
Lift Gate / Residential Delivery / Limited Access – While we do offer shipping on all our cases, customers are responsible for any lift gate, inside delivery, or limited access charges.
Urgent / Priority Service Charge (UPSC) – Most of our custom-built cases ship ex-factory within 5-10 business days. If you need your order to ship sooner, an additional UPSC will be assessed and may apply. Please call us at (+63) 9672678715 to discuss this before placing your order.
* Note about shipping costs
While the majority of our products’ pricing does NOT include shipping costs, please be aware that all oversized and truck shipments will be subject to additional shipping surcharge.
WARRANTY
ZionBestDeals and its brand has been in business for over 14 years and we are committed to producing the highest quality cases at cost-effective prices. We have grown to become one of the leading case manufacturers by developing products with a superior technical process and craftsmanship. We stand behind our products and are focused on customer satisfaction. We offer a Limited Lifetime Warranty against manufacturing defects for any ZionBestDeal product, and components such as wheels/casters, latches, and lifting mechanisms are covered by a Limited 1 Year Customer Satisfaction Warranty. These warranties apply to the original owner and require proof of purchase. Our warranties entitle the original owner to either a replacement or repair of the product. These warranties exclude accidental damage, misuse, transport damage, and normal wear and tear.
If you have an issue with your order, please call us as soon as possible at (+63) 9672678715 to discuss the issue. We will do our best to resolve the issue quickly and to your satisfaction.
Limited Warranty Information
Damage not Covered – The warranty coverage is limited to manufacturing defects and does not cover any damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or transport damage.
Moving Parts – The warranty covers moving parts that are subject to regular wear and tear, including but not limited to zippers, retractable handles, and wheels, for one year from the point of purchase. After one year, we continue to do our best to offer field-replaceable parts for the lifetime of the product.
Airline/Shipping Damage – The warranty does not cover damage caused by airline or freight company mishandling. Should the airline or another carrier damage your product, a claim should immediately be filed with the carrier. Most carriers offer insurance against loss or damage. We are happy to assist you file your claim by providing cost information on parts, repair, and replacement.
Voiding Your Warranty
The ZionBestDeals warranty will be considered void if:
• Any improper or incorrectly performed maintenance or repairs are performed by a Non- ZionBestDeals technician
• The ZionBestDeals products are used in a rental capacity
RETURNS
All of the cases listed on the site are custom-made to order. There are no returns, exchanges, or refunds on custom cases. However, if you have a problem with one of our cases where ZionBestDeals is at fault, please call us immediately. We will evaluate each situation to try to come up with a reasonable solution. We will do our best to satisfy you! Some authorized returns may be subject to a restocking fee.
CONDITIONS OF USE
Use of the ZionBestDeals website constitutes an agreement to our terms of use. We encourage you to review the following information carefully.
TRADEMARKS
ZionBestDeals and other marks indicated on our site are trademarks owned exclusively by ZionBestDeals. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not ZionBestDeals’, in any manner that seeks to disparage or discredit ZionBestDeals, or in any manner that may confuse our customers.
COPYRIGHT
All content on this website is the exclusive property of ZionBestDeals. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit usernames and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
ZionBestDeals grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching) or modify any material, or any portion thereof, without the express written consent of ZionBestDeals. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of ZionBestDeals. You are prohibited from using meta tags or any other hidden text utilizing ZionBestDeals’ name or trademarks without the express written consent of ZionBestDeals. Any unauthorized use of this website voids the limited license granted by ZionBestDeals.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant ZionBestDeals and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ZionBestDeals or its affiliates for all claims resulting from content you supply. ZionBestDeals reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by ZionBestDeals on an “as is” and “as available” basis. ZionBestDeals makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.zionbestdeals.com is at your own risk.
ZionBestDeals cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. ZionBestDeals will not be responsible for any damages of any kind resulting from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
